Refund policy

For physical goods, you may request a return within 7 days from the date you receive your order.

Original shipping charges are non‑refundable, and return shipping costs are the customer’s responsibility.

To start a return, please email manux.help@gmail.com with your order number and reason for return. Returns sent without prior approval will not be accepted.

We will notify you once we receive and inspect your returned item to confirm approval or denial of your refund. If approved, your refund will be processed automatically to your original payment method. Please note that additional processing time may be required for your bank or credit card issuer to post the refund.

Please inspect your package immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us right away so we may assess the issue and resolve it for you.

The price listed does not include shipping fees or taxes.

By placing an order, you acknowledge that you have read, understood, and agreed to these terms.